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  • Abstract:
    This document provides guidance for organizations to improve their handling of all types of incidents (for example, emergencies, crisis, disruptions and disasters). The multiple incident management activities are often shared between organizations and agencies, with the private sector, regional organizations, and governments, have different levels of jurisdiction. Thus there is a need to guide all involved parties in how to prepare and implement incident management. This document is applicable to any organization responsible for preparing or responding to incidents at the local, regional, national, and possibly at international level, including those who a) are responsible for, and participating in, incident preparation, b) offer guidance and direction in incident management, c) are responsible for communication and interaction with the public, d) do research in the field of incident management.
  • Document number:
    DIN ISO 22320
  • Issuing date:
  • Document type:
  • Title:
    Security and resilience - Emergency management - Guidelines for incident management (ISO 22320:2018)
  • Replaces:
    DIN ISO 22320(2017-11)
  • Author:
    Firefighting and Fire Protection Standards Committee
  • Search term:
    Cases of damage; Communication; Co-ordination; Coordination; Damage; Danger; Decision-making; Defence; Disaster control; Disaster defence; Disasters; Emergency; Emergency measures; Event; Firefighting; Guide books; Guide mechanisms; Incident; Incidents; Management; Organisation structures; Organization; Planning; Planning method; Preventive actions; Process; Resistance; Responsibility; Safeguarding; Social security; Societal resilience; Society; Strategies
  • Application areas:
    35.01 Arbeitsbedingungen und Arbeitsumwelt im Allgemeinen: Grundlagen und Begriffe
  • Hazards:
    AA Gefährdungen und Belastungen im Allgemeinen
  • ICS:
    03.100.01 Company organization and management in general; 13.200 Accident and disaster control
  • Price:
    106,90 EUR
  • Cross references:
    ; ISO 22300 (2021-02)<G>; DIN EN ISO 22397 (2018-12); DIN ISO 31000 (2018-10); ISO/TR 22351 (2015-09); ISO 22397 (2014-07); ISO 31000 (2018-02); DIN EN ISO 22300 (2021-06); DIN EN ISO 22301 (2020-06); DIN EN ISO 26000 (2021-04); ISO 22324 (2022-12)
  • Cited in:
    DIN ISO 55002 (2021-02); DIN SPEC 91390 (2019-12); VDE-AR-E 2842-61-1 (2021-07); VDE-AR-E 2842-61-6 (2021-06)
  • Identical with:
    ISO 22320(2018-11)<IDT>
  • Update flag: