Accessibility declaration

KAN strives to make its website accessible in accordance with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies.

This declaration of accessibility is valid as of 11 May 2021 for the website.

Compliance with the requirements

In Germany, accessibility requirements arise from Sections 3 (1) to (4) and 4 of the German BITV 2.0 regulation governing eAccessibility to information technology, which was adopted pursuant to Section 12d of the German Disability Discrimination and General Equal Treatment Act (BGG).

The compliance review is based on a self-assessment conducted in May 2021.

The review showed the website to be only partly compliant with these requirements, owing to the issues described below.

What accessibility issues exist?

Accessibility issues:

  • PDF files that are not eAccessible
  • The accordion can be opened only by means of the mouse
  • Mandatory data entries can be undone, but cannot be checked and corrected before submission. 
  • The cookie banner is only partly accessible.

Report accessibility issues 

Have you noticed any accessibility issues in the content of If so, please email us at

Should digital barriers prevent you from accessing the information you require, you can also contact us by post or telephone:

Commission for Occupational Health and Safety and Standardization (KAN) – Secretariat
Alte Heerstrasse 111
53757 Sankt Augustin
Tel. +49 2241 231-3471
Fax: +49 2241 231-3464

We will be happy to provide support.

Dispute arbitration

Germany's Federal Government Commissioner for Matters relating to Persons with Disabilities has an arbitration service pursuant to Section 16 of the BGG. The arbitration service has the task of resolving conflicts between persons with disabilities and federal public bodies.

You can call upon the arbitration service if you are dissatisfied with the answers you receive from the above contact facility. 
The arbitration procedure is free of charge, and does not require you to have legal representation.

The arbitration service's website provides comprehensive information on the service. It describes the procedure and how to request arbitration. You can also submit the application in German easy language (LS) or in German sign language.

You can reach the arbitration service at the following address:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstrasse 53
10117 Berlin

Tel.: +49 30 18 527-2805